FAQ

Questions, answered

What finance, treasury and compliance teams ask us first. Not here? Ask us.

01

Getting started

You get sandbox keys the same day. Going live depends on your due diligence, and most teams are live within three weeks.

No. Each corridor ends at a licensed local partner. You sign one contract with Elytra and use our partner network.

Not to start. Pricing improves as your committed monthly volume per corridor grows.

02

Money movement

In minutes, from deposit to payout on live corridors. Where the destination has no instant rail, it lands the same day.

Yes. The crossing runs 24/7/365. The payout then follows the destination rail: instant rails land immediately, batch rails the next business morning.

No. A licensed partner in the destination market funds the payout, so your cash stays on your balance sheet.

03

Pricing

A fraction of what banks charge for FX. You see one price, FX included, before you send, and nothing is deducted along the way. There are no account, card or wallet fees.

Per corridor, and the price is held while your team approves. You see the rate and the total before you commit.

No. No seat, account, card or wallet fees and no monthly minimum. You pay only on the payments you make.

04

Custody and risk

No. Licensed partners hold your money at every step. Elytra never takes custody.

Every payment is idempotent and can be reversed up to the payout instruction. A failed step returns the money to the source account with a reason code.

Every quote, commitment and payout is tied to a person and exportable as a signed audit trail.

05

Integration

About a day for most teams. There is one endpoint to quote, one to commit, and a webhook for every status change.

Yes. Everything the API does is in the console, with roles and approvals on top.

Yes. Up to 10,000 payouts per batch, each with its own status.

Still have a question?

Send it over. An engineer or compliance lead replies, usually the same day.

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